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Services |
 At DrumWright, we aim to give excellent service, and after-sales service. We aim to provide you with as much useful information as possible, and encourage you to browse through our "Services". If there is anything you feel we should be doing differently, please e-mail us. We are always looking for ways to improve our service.
Online Sales / Mail Order
We have invested heavily in our website, so that you can make orders on-line, or use this facility as a shop window. Whether you purchase on-line, or over the telephone, here is some useful and informative information about the process. 
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Our Stock
We place great emphasis on stocking a wide range of quality products, and maintaining our stocks. Our products and price section is not simply a list from manufacturers catalogues, but a true reflection of lines we normally stock.
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Dispatch and Delivery
We use one of the world's leading courier companies, UPS, who score consistently well in surveys on reliability. This section gives you important information on fees, delivery schedules and procedure.
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After Sales Service
At DrumWright, we strive to offer the highest levels of customer service. We firmly believe that this responsibility does not end when you buy a product, and we pride ourselves on our aftersales care and service.
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Kit Building Service
You may not know this, but most drum kits are delivered to us boxed, with most of the component parts unassembled. Many retailers leave their customers to fit heads, tension bolts and tune the drums. We offer a service so you do not have to do this.
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